Policies

Dog Walking Policies

Our Walking Cancellation Policy There are typically 10 federal holidays in a year that occur during the work week. On those holidays you will not be charged for dog walks. And we are closed. A Text update After each walk happens, our professional dog walker will text you and confirm they visited. Our time arrival window Policy We ask you allow a grace period of an hour for the walker to arrive. There might be Rain, snow or or other unanticipated delays. For example if your walk is at 12:00pm we kindly request that you expect the walker to arrive between 11:30–12:30. The Meet and greet with new clients All new clients have to do a free meet and greet with the their walker. That walker will be your reliable consistent professional dog walker. The same person arriving every day helps build a routine with your dog. We bring proof of insurance as well as other client references. Pet Sitting Insurance We use Pet Care Ins. LLC as our insurance provider. Group walking and off leash runs We do not do dog runs of any kind. Other POLICIES

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